Business Process Reengineering

Overview

Learn how to use the Business Process Reengineering (BPR) framework effectively and successfully.

BPR as defined by Michael Hammer, is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. With the resurgence of Robotic Process Automation (RPA) fuelled by machine intelligence, BPR is again centre stage as many companies will need to rethink their existing business processes in the light of digital transformation before automating it.

NUS-ISS is recognised as the most established institution with experience in offering the BPR programme, having trained more than 10,000 people in Singapore over the past two decades. BPR has impacted many industries including finance, healthcare, logistics and government. This programme is taught by highly experienced instructors, who are former consultants from leading consulting firms with more than 10 years of experience in running BPR projects.

In this programme, you will learn why BPR is in demand, when to and when not to use BPR and more importantly, how to do it effectively and successfully. Beyond just theory, you will benefit from rich class notes and unique case studies. You will also benefit from the sharing of real-life scenarios, tips and techniques to help you avoid the many pitfalls of BPR and how to overcome the many challenges when implementing it.

Key Takeaways

• Initiate reengineering activities in the organisation
• Translate the new vision into action plan
• Analyse the current processes
• Redesign the business processes
• Overcome the challenges encountered in implementation

Who Should Attend

• Please refer to the job roles section.
• Senior executives responsible for reengineering.
• Members of the reengineering team.
• Directors of Information Technology.
• Business Unit Managers.
• Organisation and Methods Managers.
• Corporate Planners.
• Quality Assurance Managers.

What To Bring

You must bring your internet-enabled computing devices (laptops, tablets etc) with power chargers to access and download programme materials. No printed copies of programme materials are issued. Please refer to the full tech specifications here.