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Frequently Asked Questions (FAQ)

Course Registration

1. As a public officer, how do I register for a Digital Academy (DA) course if I am requesting my agency to pay for the course (agency-sponsored)?
2. As a public officer, how do I register for a Digital Academy (DA) course if I want to pay for the course on my own (individual-sponsored)?
3. I am the HR/L&D staff or equivalent in a government agency. How do I register my agency’s officers for Digital Academy courses?
4. I’m a member of the public. Can I register for Digital Academy (DA) courses?
5. I am unable to find dates for upcoming classes for the course I am interested in.
6. Are you able to recommend me courses?
7. When will I be notified if I am successful in my registration
8. Is there any subsidy available for the courses? How do I know if I am eligible?

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Course Registration Withdrawal & Refund

1. Can the course fees be refunded if I am/my officer is unable to attend?
2. I have not paid my course fees but I would like to withdraw my registration.
3. Can I withdraw my registration or send a substitute if I am unable to make it?

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About Digital Academy (DA)

1. How is Digital Academy’s (DA) curriculum designed?
2. What is the format of learning at DA?
3. What is the difference between DA and external private training providers?
4. What is the difference between DA and Civil Service College (CSC)?

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Collaborate with Digital Academy (DA)

1. I am from a public agency and would like to collaborate with Digital Academy (DA) to upskill my agency’s officers. How do I go about it?
2. What do DA Programme Partners and how can I become one?

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