The thought leadership, finding the purpose that resonates with the organisation, and the approaches in ground-up consultation with people touch were useful.
Insightful sharing by SingPost on how they digitally transformed the organisation. I was also impressed by their compelling purpose "making every delivery count for people and planet".
The visit was very useful. Sharing of SingPost's digital journey and how a 100+ years old company has continued to stay relevant and profitable despite the relentless change in environment was useful too.