CIO Milestone Module 2 - User-Centric Design & Product-Centric Agile Delivery

Overview

Overview

Duration 2 days
Course Time 9.00am - 5.00pm
Enquiry Click here to contact us
The CIO milestone programme aims to enable CIOs to adopt a strategic role within the agency to influence & drive digitalization agenda by leveraging innovative use of technologies. Module 2 of the programme: User-Centric Design & Product-Centric Agile Delivery enables one to delve into the important role and mindset change for user-centric design and product-centric agile delivery to drive digital transformation.

Key Takeaways

Key Takeaways

At the end of the course, participants will be able to:
1. Summarise the key concepts and elements of user-centricity design, product-centric agile delivery (What)
2. Analyse the importance, mindsets and roles of user-centric design and product-centric agile delivery to drive digital transformation. (Why)
3. Apply tools and techniques to design service journey. Examples such as user-research, ideation and prototyping (How).
4. Apply product-centric agile delivery frameworks (How).
5. Lead and organise teams to adopt user-centricity, product-centricity and agile delivery practices. (How)
6. Provide leadership support in evaluating effectiveness of practices and in overcoming challenges. (How)

Who Should Attend

Who Should Attend

Public Service Leaders

ICT and SS Competency Framework

ICT and SS Competency Framework

As part of the ICTCF, this course falls under the Tech Management functional cluster and tagged to the following competencies:
Tech Management:Digital Strategy and Planning

The course is mapped to the following job roles:
  • Chief Information Officer (CIO)

Course Structure

Course Structure

This module is held over two (2) consecutive full days. The module will be delivered face-to-face with highly interactive, hands-on, real-world practice-oriented sessions, covering the following:
• Mindsets and Perspectives
• User-Centric Design
• Product-Centric Organizations
• Agile Delivery

Instructors

Instructors


Fees

Fees


Full Fee

Full course fee

S$2000

7% GST on nett course fee

S$140

Total nett course fee payable, including GST S$2140




How To Register

How To Register


Agency-sponsored

Step 1 Apply through your organisation's training request system.

Step 2 Your organisation's training request system (or relevant HR staff) confirms your organisation's approval for you to take the course.

Your organisation will send registration information to the academy.

Organisation HR L&D or equivalent staff can click here for details of the registration submission process.


Step 3 The Digital Academy will inform you whether you have been successful in enrolment.