Gain knowledge and techniques on how to become more customer-centric, data-driven, and agile while performing business analysis activities. Learn how to exploit platform business models and ecosystems to enhance your company’s business value.
Today’s digital era demands new perspectives, new digital skills, and new ways of thinking to help businesses stay relevant in the dynamic digital environment. Regardless of industry or sector, organisations need to develop strategic plans that are responsive and agile to key digital business drivers including new market growth opportunities, customer experience or operational excellence to help your organisation remain competitive in the new Digital Economy.
To take a proactive role in driving business change and delivering real business value with the right digital solution, you must have the skills to understand your organisation’s end customers’ needs and the environment that it operates within. This programme will elevate your business analysis skills with a holistic and enterprise perspective and to consider how organisations are increasingly being disrupted and transformed by the pervasive use of digital technologies along with the rise of disruptive business models.