Digital Business Analysis

Enquiry
Programme CodeD131
Domain
Applications Management
Level
Intermediate
Learning Partner(s)
NUS-ISS
Duration
3 Days
FormatIn-person
Rating
Job Roles
ICT&SS Professional

Overview

Gain knowledge and techniques on how to become more customer-centric, data-driven, and agile while performing business analysis activities. Learn how to exploit platform business models and ecosystems to enhance your company’s business value.

Today’s digital era demands new perspectives, new digital skills, and new ways of thinking to help businesses stay relevant in the dynamic digital environment. Regardless of industry or sector, organisations need to develop strategic plans that are responsive and agile to key digital business drivers including new market growth opportunities, customer experience or operational excellence to help your organisation remain competitive in the new Digital Economy.

To take a proactive role in driving business change and delivering real business value with the right digital solution, you must have the skills to understand your organisation’s end customers’ needs and the environment that it operates within. This programme will elevate your business analysis skills with a holistic and enterprise perspective and to consider how organisations are increasingly being disrupted and transformed by the pervasive use of digital technologies along with the rise of disruptive business models.

Key Takeaways

At the end of this programme, you will be able to:
  • Understand and analyse the organisation’s digital business, the industry and the environment in the digital economy
  • Identify and develop innovative opportunities through strategic analysis, the use of platform business models and an inclusive digital ecosystem
  • Evaluate new ways of thinking to interpret data, connect ideas and guide collaborative decision-making to solve complex problems
  • Evaluate analysis tools and techniques to identify and justify portfolio initiatives that can fully support the organisation’s strategic goals
  • Identify and design a highly customer-centric and innovative business model
  • Identify and build agile and lean strategies that can maximise value for customers in fast-changing environment, with speed and flexibility

Who Should Attend

  • Please refer to the job roles section.
  • Targeted for  IT or business professionals who already have project-level business analysis experience but who are new to strategic-level enterprise business analysis that take digital innovations and trends into account. Relevant practising professionals include:
    • Digital leaders
    • Business Analysts
    • Systems Analysts
    • Project Managers
    • Business Managers

Testimonials

The hands-on experience where we go through the process of understanding and resolving the problem was useful.

It integrates analysis, design thinking, and data thinking, using different methods to reach solutions.

Learning about the various models that can help quantify the value and benefits of a project, especially when presenting to senior management, was particularly useful.