Salesforce Declarative Development for Platform App Builders in Lightning Experience (DEX403)

Programme Code D245
Applications Development
Learning Partner(s)
5 Days
Format In-person
Data Management & Analytics Business Analysis Application Management
Job Roles
ICT&SS Professional Software Engineer


Discover the fundamentals of declarative app development and how to customise multi-user Salesforce applications to meet changing business needs. In this 5-days programme, learn how to build a data model, assign and define profiles and permissions, and control access to records. Deep dive into Flow Builder and discover how to automate complex business processes using automation. Learn how to manage data, develop unique UIs for specific users, and deploy Salesforce applications using clicks, not code.

Key Takeaways

At the end of this programme, you will be able to:
  • Build and customise multi-user Salesforce applications
  • Create custom objects
  • Manage your data and create validation rules
  • Customise the user interface
  • Make pages dynamic using Lightning App Builder
  • Automate business processes with flows, Process Builder, workflows, and approval processes

Who Should Attend

  • Please refer to the job roles section.
  • ICT&SS Professionals who are new to Salesforce and want to gain declarative development skills. You should have experience writing programmatic solutions with any object-oriented language and a strong working knowledge of programming constructs including loops, conditional branching, and sub-processing. You should also have some experience with relational databases. This is a great foundational programme for anyone looking to earn their Salesforce App Builder credential.

Programme Structure

This programme will cover the following topics:

Data Model Development
  • Create custom objects
  • Create custom fields
  • Create master-detail relationships
  • Create lookup relationships
  • Create many-to-many relationships
  • Create lookup filters
  • View and edit your schema graphically
Profiles and Permissions
  • Create and customise profiles
  • Create permission sets
  • Set field-level security
Record Access
  • Describe the levels of record access available
  • Assign organisation-wide defaults
  • Create a role hierarchy
  • Define sharing rules
  • Manually share a record
Data Management
  • Create custom validation rules
  • Describe tools available for data management
  • Export and import data
  • Describe the Bulk API
User Interface Development
  • Create custom apps, tabs, and pages
  • View and customise the Salesforce mobile app
  • Describe use cases for Quick Actions
  • Create record types
Flow Basics and Screen Flows
  • Describe the types of flows available
  • Create a screen flow
  • Add elements and resources to a flow
  • Control navigation in a flow
  • Describe the difference between user mode and system mode
  • Debug a flow
  • Deploy a flow

Record-Triggered Flows

  • Describe the types of Data Manipulation Language (DML) available in Salesforce
  • Identify differences between before and after triggers
  • Configure a record-triggered flow
  • Use the $Record and $Record__Prior global variables
  • Debug a record-triggered flow
  • Send custom notifications from a flow
  • Configure a platform event-triggered flow
Process Builder and Workflow
  • List the actions that can be triggered by a process and workflow
  • Describe the difference between immediate and scheduled actions
  • Describe use cases for a process and workflow
  • Create processes and workflow rules
  • Create an escalation using scheduled actions
Automation with Approvals
  • List the components of a multi-step approval process
  • Implement a multi-step approval process
Save Order of Execution
  • Describe key points in the Order of Execution
  • Describe how declarative programming fits into and can be impacted by the Order of Execution
  • Describe the lifecycle of a transaction
Flow Best Practices
  • Use naming conventions
  • Describe how to avoid flow limits
  • Describe the difference between flow transactions and flow interviews
  • Describe how Flow handles bulkification
  • Identify common problems that can occur with flow loops
  • Call invocable Apex from a flow
  • Identify when not to use Flow
App Deployment
  • Contrast the differences between the various types of Sandboxes
  • Describe the capabilities, limitations, and considerations of change sets
  • Describe the capabilities of unmanaged packages
  • Create and install unmanaged packages
  • Determine the appropriate deployment plan given a scenario

Full Fee

Full programme fee


9% GST on nett programme fee


Total nett programme fee payable, including GSTUSD1907.50
With effect from 1 Jan 2023 to 31 Dec 2023  

This programme does not include the certification exam. If you are interested in taking the certification exam after completing this programme, please register and pay the exam fees through Salesforce.

Upcoming Classes

Class 1
27 May 2024 to 31 May 2024 (Full Time)
Duration: 5 days
Time : 9:00 AM to 5:00 PM
Class 2
24 Jun 2024 to 28 Jun 2024 (Full Time)
Duration: 5 days
Time : 9:00 AM to 5:00 PM


Step 1 Apply through your organisation's training request system.

Step 2 Your organisation's training request system (or relevant HR staff) confirms your organisation's approval for you to take the programme.

Your organisation will send registration information to the academy.

Organisation HR L&D or equivalent staff can click here for details of the registration submission process.

Step 3 GovTech Digital Academy will inform you whether you have been successful in enrolment.