Digital Transformation Planning

Programme Code D62
Tech Management
Learning Partner(s)
3 Days
Format In-person
Digital Strategy & Planning Business Contingency Planning
Job Roles
Public Service Officer (non-ICT&SS) ICT&SS Professional Data Policy Officer Data Architect Chief Data Officer


Explore how your organisation can embrace digital in the pursuit of value creation with this programme, introducing tools for internal and external analysis to identify digital opportunities and taking an architectural approach to create a transformation plan.

The pace of digital disruption in today’s environment is such that digital transformation is needed to enable technology advancements, together with physical and digital assets, to improve customer experience and thereby create a competitive advantage for organisations. The process of Digital Technology Planning helps to identify gaps and build bridges between people and processes, technology and increasingly - information. This enables organisations; if not the opportunity to be disruptors, the ability to withstand any disruptions that come their way.

Key Takeaways

At the end of this programme, you will be able to:
  • Understand the organisational model
  • Describe the customer value proposition
  • Analyse the internal and external factors impacting the organisation
  • Identify and prioritise digital opportunities
  • Create a digital transformation plan

Who Should Attend

  • Please refer to the job roles section.
  • CIOs, CTOs, IT Managers and digital leaders/planners who are involved in managing IT resources and setting technology strategic directions for the organisation.
  • Public Service Officers participating in digital transformation planning and activities in your organisation.

What To Bring

You must bring your internet-enabled computing devices (laptops, tablet etc) with power chargers to access and download programme materials. No printed copies of programme materials are issued. Please refer to the full tech specifications here.

Programme Structure

This programme will cover:
  • What is digital?
  • The customer value proposition
  • Identifying critical success factors
  • Internal and external business analysis
  • The transformation plan
  • Fees

    Full Fee

    Full programme fee


    9% GST on nett programme fee


    Total nett programme fee payable, including GST S$1962

    With effect from 1 Jan 2024

    Payment for this programme is to NUS-ISS, National University of Singapore.

    How To Register


    Step 1 Apply through your organisation's training request system.

    Step 2 Your organisation's training request system (or relevant HR staff) confirms your organisation's approval for you to take the programme.

    Your organisation will send registration information to the academy.

    Organisation HR L&D or equivalent staff can click here for details of the registration submission process.

    Step 3 GovTech Digital Academy will inform you whether you have been successful in enrolment.