Digital Transformation Planning

Overview

The pace of digital disruption in today’s environment is such that digital transformation is needed to enable technology advancements, together with physical and digital assets, to improve customer experience and thereby create a competitive advantage for organisations. The process of Digital Technology Planning helps to identify gaps and build bridges between people and processes, technology and increasingly - information. This enables organisations; if not the opportunity to be disruptors, the ability to withstand any disruptions that come their way.

This programme examines an organisation and how it can embrace digital in the pursuit of value creation. It introduces tools for internal and external analysis to help identify digital opportunities. An architectural approach is then taken to create a transformation plan.

Key Takeaways

• Understand the organisational model
• Describe the customer value proposition
• Analyse the internal and external factors impacting the organisation
• Identify and prioritise digital opportunities
• Create a digital transformation plan

Who Should Attend

• Please refer to the job roles section.

• CIOs, CTOs, IT Managers and digital leaders/planners who are involved in managing IT resources and setting technology strategic directions for the organisation.
• Public Service Officers who are participating in digital transformation planning and activities in your organisation.

What To Bring

You must bring your internet-enabled computing devices (laptops, tablet etc) with power chargers to access and download programme materials. No printed copies of programme materials are issued. Please refer to the full tech specifications here.