ICT&SS ProfessionalPublic Service Officer (non-ICT&SS)
Equip yourself with the skills to create solutions easily and quickly for content creation, data analysis and automation, and customer engagement using Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT). Learn to navigate the world of Generative AI and ChatGPT, understanding its technology and how to apply these tools effectively and responsibly to meet your business needs.
At the end of the programme, you will be able to:
describe how Generative AI and Large Language Models (LLM) like ChatGPT function
use the process of fine-tuning, prompt-tuning, prompt engineering with human feedback
apply Generative AI to content creation process
apply ChatGPT to data analysis and automation
apply ChatGPT to customer engagement and support
apply ChatGPT to improve office productivity
describe the risks and steps required to use ChatGPT ethically and responsibly
Who Should Attend
Please refer to the job roles section.
This programme will cover the following topics:
Introduction to Generative AI and ChatGPT
Using ChatGPT for content creation
Using ChatGPT for data analysis and automation
Using ChatGPT for customer engagement and support
Using ChatGPT for office productivity
How to use ChatGPT ethically and responsibly
Full programme fee
9% GST on nett programme fee
Total nett programme fee payable, including GST
With effect from 1 Jan 2024
Note Funding is available for this programme. Please visit the learning partner’s website to find out about the updated programme fee funding breakdown and eligibility.