Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT) for Business

Programme Code D280
Data Science & AI
Learning Partner(s)
Singapore Polytechnic
2 Days
Format In-person
ML Optimisation Machine Learning
Job Roles
ICT&SS Professional Public Service Officer (non-ICT&SS)


Equip yourself with the skills to create solutions easily and quickly for content creation, data analysis and automation, and customer engagement using Generative Artificial Intelligence (AI) and Chat Generative Pre-training Transformer (ChatGPT). Learn to navigate the world of Generative AI and ChatGPT, understanding its technology and how to apply these tools effectively and responsibly to meet your business needs.

Key Takeaways

At the end of the programme, you will be able to: 

  • describe how Generative AI and Large Language Models (LLM) like ChatGPT function
  • use the process of fine-tuning, prompt-tuning, prompt engineering with human feedback
  • apply Generative AI to content creation process
  • apply ChatGPT to data analysis and automation
  • apply ChatGPT to customer engagement and support
  • apply ChatGPT to improve office productivity
  • describe the risks and steps required to use ChatGPT ethically and responsibly

Who Should Attend

  • Please refer to the job roles section.

This programme will cover the following topics:

  • Introduction to Generative AI and ChatGPT
  • Using ChatGPT for content creation
  • Using ChatGPT for data analysis and automation
  • Using ChatGPT for customer engagement and support
  • Using ChatGPT for office productivity
  • How to use ChatGPT ethically and responsibly

Full Fee

Full programme fee


9% GST on nett programme fee


Total nett programme fee payable, including GST S$795.70
With effect from 1 Jan 2024

Funding is available for this programme. Please visit the learning partner’s website to find out about the updated programme fee funding breakdown and eligibility.

Upcoming Classes

Class 1
12 Mar 2024 to 13 Mar 2024 (Full Time)
Duration: 2 days
When: Mar - 12, 13
Time : 9:00 AM to 6:00 PM


Step 1 Apply through your organisation's training request system.

Step 2 Your organisation's training request system (or relevant HR staff) confirms your organisation's approval for you to take the programme.

Your organisation will send registration information to the academy.

Organisation HR L&D or equivalent staff can click here for details of the registration submission process.

Step 3 GovTech Digital Academy will inform you whether you have been successful in enrolment.