ICT and Data Incident Management

Recognise the importance of ICT and Data Incident Management for the government and agencies. At the end of this 8-unit module, you should be able to identify the four (4) stages of the Incident Management Process and explain the objective of each stage. You will be able to describe the actions required in all stages, and the various roles and responsibilities within Incident Management, including how the Incident Management team should work with other agencies/ entities/ stakeholders to take effective and timely actions.

• ICT & SS Incident Management Officer

• ICT&SS Domain Knowledge
• WOG ICT & Data Incident Management Readiness

Prerequisite: 

• You must have completed BDLCD3: Incident Management and passed the quiz
• You are required to read the IM8 prior to starting on this module

This e-learning module has been designed for members of the Incident Management Team, typically comprising the Security Incident Response Officer (SIRO), the Agency Chief Information Security Officer (ACISO), any other relevant officers including managers, supervisors, helpdesk staff who are required to manage ICT and Data Incidents as part of their roles, as well as any staff who is interested to learn more about ICT and Data Incident Management.