Incident Response Management

Programme Code D31
Learning Partner(s)
Singapore Polytechnic
Singtel Cyber Security Institute
2 Days
Format Online
Cybersecurity Operations Incident Response
Job Roles
ICT&SS Professional Security Testing Engineer Red Team Engineer Cybersecurity Policy Developer Cybersecurity Engineer


This programme is jointly offered by Singapore Polytechnic and Singtel Cyber Security Institute (CSI).

Organisations need to protect their digital assets and infrastructure. IT employees need to be cyber security-savvy so that they can play their part in protecting the organisation’s network and systems infrastructure.

While there are many instructor-led cyber security courses being offered today, not many of them are lab-based. To pick up the technical skills in cyber security, it is essential that you have opportunities for hands-on practical sessions.

This programme is practical-based with hands-on examples for you to try out how to handle security incidents based on reported incidents.

In the ICT Skills Framework, the programme will cover skills in Incident Response, Forensic Investigation, Threat Analysis (PL4) and Governance Risk and Compliance (PL1).

Key Takeaways

This programme aims to provide you with the knowledge on info-security concepts and key incident handling phases. Hands-on sessions will allow you to experience cyber incidents and participate in incident response exercises.

At the end of this programme, you will be able to:

  • understand the process and best practices in incident response management
  • explain the differences between Traditional vs Cloud IRM
  • identify and mitigate DoS attacks
  • identify and mitigate malware attacks
  • identify and mitigate phishing attacks
  • identify and mitigate web attacks

Who Should Attend

  • Please refer to the job roles section.
  • Security Analysts and Managers.
  • Senior Information Risk Owner (SIRO).
  • Senior Information Risk Manager (SIRM).
  • Members of the incident response team.


Basic experience and knowledge in networking, system administration and understand security concepts.

Programme Structure

This programme is delivered via Virtual Instructor-Led Training, covering the following topics:

  • Incident Response Management Process
  • Introduction to Cloud IRM
  • Handling DoS attacks
  • Handling phishing attacks
  • Handling malware attacks
  • Handling web attacks
  • Assessment


Full Fee

Full course fee


8% GST on nett course fee


Total nett course fee payable, including GST S$3456

With effect from 1 Jan 2023 till 31 Dec 2023

Funding is available for this programme. Please visit the learning partner’s website to find out about the updated course fee funding breakdown, eligibility, terms and conditions.

How To Register


Step 1 Apply through your organisation's training request system.

Step 2 Your organisation's training request system (or relevant HR staff) confirms your organisation's approval for you to take the course.

Your organisation will send registration information to the academy.

Organisation HR L&D or equivalent staff can register directly through the learning partner's registration portal.

Click here to register for 6 to 7 Nov 2023 class (SP-502335-230001 - Corporate link expired on 30 Sep 2023)
Click here to register for 4 to 5 Dec 2023 class (SP-502335-230002 - Corporate link expired on 13 Nov 2023)

Step 3 The learning partner will inform you whether you have been successful in enrolment.