Reliability Engineering Coaching

This programme will cover the following topics:

Module 1:  Anti-Patterns

• Rebranding Ops as Reliability Engineering
• Users notice an issue before you do
• Measuring until my Edge
• False positives are worse than no alerts
• Configuration management trap for snowflakes
• The Dogpile: Mob incident response
• Point fixing
• Production Readiness Gatekeeper
• Fail-Safe really?
• Use Case Discussion
  

Module 2: SLO is a Proxy for Customer Happiness

• Define SLIs that meaningfully measure the reliability of a service from a user’s perspective
• Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis
• Use error budgets to help your team have better discussions and make better data-driven decisions
• Use Case Discussion 

Module 3: Building Secure, Scalable and Reliable Systems

• Reliability Engineering and its role in Building Secure and Reliable systems
• Design for Changing Architecture
• Fault tolerant Design
• Design for Security
• Design for Resiliency
• Design for Reliability
• Use Case Discussion

Module 4: Full-Stack Observability

• Modern applications are Complex & Unpredictable
• Slow is the new down
• Pillars of Observability
• Using Open Telemetry
• Use Case Discussion

Module 5: Platform Engineering and AIOPs

• Taking a Platform Centric View
• AIOps: A big data view to go from reactive to proactive to predictive management
• Technology becomes more human through ML, allowing ubiquitous self-service
• Use Case Discussion

Module 6:  Incident Response Management

• Key responsibilities towards incident response
• DevOps & ITIL
• OODA and Reliability Incident Response
• Closed Loop Remediation and the Advantages
• Swarming – Food for Thought
• Use Case Discussion

Module 7: DiRT and Chaos Engineering

• Disaster Recovery Testing
• Fault Injection
• Chaos Engineering
• Tools that can be instrumented for Chaos Engineering
• Use Case Discussion

Module 8: Reliability is the Purest form of DevOps

• Key Principles of Reliability Engineering
• How to increase Reliability across the spectrum
• Metrics for Success
• Possible implementation Model
• Cultural and Behavioural Skills are key
• Case Study
• Use Case Discussion

Instructors

Suresh GP

Managing Director & Principal Consultant

Ramesh Alwan

Principal Consultant

NOTE

Funding is available for this programme. Please visit the Learning Partner’s website to find out about the updated programme fee funding breakdown and eligibility, terms and conditions.