UX Design and Delivery

Overview

As organisations mature in their approach to Human Centered Design, the question remains “How do I integrate this methodology into our work, our culture, and our way of creating product?”. This two-day programme will teach you the foundations of design thinking, and how to introduce deeper empathy and customer understanding into designing the right product with your customers in mind. We will ensure you understand the essential fundamentals of User Experience, User Interactions, Research, Analysis and Definition, and more with consideration to systems and the services your product provides.

Key Takeaways

At the end of this programme, you will be able to:

• directly implement user experience methodologies into your agile, sprint or waterfall methodologies
• understand how to engage your customers across qualitative and quantitative methods
• understand how to analyze research data, and translate it into actionable features and designs
• understand how to test, using empathy and a proven process that works
• understand strategic and tactical considerations in your workflow

Who Should Attend

• Please refer to the job roles section. 
• Targeted at Public Service Officers with desires for essential Human Centered Design 101 skills, involved in Agile (i.e. Development, Design, Copywriting, ScrumMasters) or in Product Managers and Product Designers roles. 

Prerequisites

This programme will be delivered face to face over 2 days; participants are expected to attend both days in order to complete the programme, which will be hosted at JustCo - Marina Square (6 Raffles Boulevard, Marina Square, #03-308, Singapore 039594)

The programme will be catered. Please notify of any dietary requirements 10 days prior to the programme commencement, following registration.